Fees starting at:

One Student

$1195

Virtual Early Bird

$995

3+ Students

$995 per student

GSA Discount:

$896.25 per student
$746.25 group (3+)

terms and conditions









ASPE 2010 Catalog


Register for this Class   Bring Course On-Site

2-Day Course
Improving Hospital Workflow Management


Moving from the limited silo view to the TRUE patient service view

Workflow management aims to improve the efficiency and effectiveness of work processes across the organization, simplifying systems down to basic components: Inputs, Processes and Outputs. Learn to look at organizational business processes from a “fresh” customer perspective and determine how to best redesign and reconstruct these processes – focusing on the needs of the internal and external customers. You will cover management engineering, process improvement, workflow management, and business process re-engineering. 


Course Outline
  • Inputs, Processes and Outputs
  • Meaningful Use Criteria under ARRA
  • Information technology
  • Process Care-Coordination
  • Workflow Process Issues
  • Service Coordination
  • Patient Service Workflow
  • Workflow Management Skills Requirements
  • Tools for Effective Process Re-Engineering and Enterprise WFM
  • 7 Steps to Achieving Greater ROI



Who should attend

Those who will benefit most from this course include:
  • Physician
  • Nurses
  • Office Managers
  • Coders
  • Accounts Receivable Managers
  • Billing Services staff